Privacy Policy (Compliant with IT Act & SPDI Rules)
This Privacy Policy is published in compliance with Section 43A and Section 72A of the
Information Technology Act, 2000, and the Information Technology (Reasonable Security
Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We may collect: – Personal Information: Name, contact number, email, and billing information. – Sensitive Personal Data (SPDI): Financial details such as credit card or banking
information. – Usage Information: IP address, browser type, device data.
2. Use of Information
Your information is used for: – Account creation and user verification – Providing and improving services – Technical support and billing – Compliance with legal obligations
3. Consent
By using our services, you consent to the collection and use of your data as described. You
may withdraw your consent by writing to info@knecthotel.com, subject to service
limitations.
4. Data Sharing
We do not sell or rent your data. Information may be shared: – With third-party service providers (e.g., payment gateways) – If required by law or legal process
5. Reasonable Security Practices
We follow ISO/IEC 27001-compliant security practices including: – Encrypted data storage and transfer – Firewalls and access controls – Internal security audits
6. Data Retention
We retain your data only as long as necessary for the purpose it was collected, or as
required by applicable laws.
7. Your Rights
Under Indian law, you may: – Review your personal information – Request corrections – Withdraw consent
To exercise these rights, write to info@knecthotel.com.
8. Grievance Officer
In compliance with Rule 5(9), we have appointed a Grievance Officer:
Name: Sudha Mehta
Email: info@knecthotel.com
Contact Address: A-116, Urbtech Trade Centre, Sector-132, Noida-201304
Phone: 9811101448